FAQ

Following are answers to some frequently asked questions. If you have other questions, please do not hesitate to contact us at 514 954-4848.

General questions

What services do you provide?

The Lighthouse, Children and Families provides a range of services:

  • Home respite
  • 24-hour initial stay
  • Specialized respite
  • Transitional stay
  • Symptom management stay
  • End of life care
  • Bereavement follow-up
  • Additional services available to families

Until what age can children benefit from the services of The Lighthouse, Children and Families?

Until the age of 18.

Who is eligible for your services?

Any child under the age of 18 with a life-threatening illness who meets the criteria for palliative care.

Where is Maison André-Gratton located?

Maison André-Gratton and The Lighthouse, Children and Families headquarters are located in a residential area of Rosemont, at 2725 Mont-Royal Avenue East, in Montréal.

How to apply for your services?

Admission to The Lighthouse may be requested by healthcare professionals and parents, who will be invited to submit the file to The Lighthouse Admissions Committee, which reviews all applications. To apply for admission, call 514 787-8801 or email admission@phare-lighthouse.com.

Are the services free?

Yes, the services provided are free of charge. However, families must provide the child’s medication, diapers and specific foods required by the child’s health condition.

Is there a difference between Maison André-Gratton and The Lighthouse, Children and Families?

Respite stays at Maison André-Gratton is one of the services provided by The Lighthouse, Children and Families. In other words, The Lighthouse, Children and Families runs the Maison André-Gratton.

How long can a sick child stay at Maison André-Gratton?

Up to 30 nights per year for a regular stay. Stays vary according to availability and need. Transitional, symptom management and end-of-life stays are for an indefinite period, based on the child’s specific condition.

I don’t live in the Montréal area, but I have a seriously ill child. What can The Lighthouse do for me?

Maison André-Gratton provides services to all children in need of pediatric palliative care in Québec. The Lighthouse, Children and Families also offers home respite care services in Montréal, Laval, Montérégie and the Eastern Townships. In addition, this service is being further developed to make it available throughout Québec.

Is Maison André-Gratton a kind of hospital?

Based on the care we provide, Maison André-Gratton is similar to a hospital, but without actually being one. Above all, it is a lively and warm place where we celebrate life in the moment while taking into account the abilities of the children and delivering safe care based on best practices. Check out the Maison André-Gratton section to see how it combines quality care with a stimulating environment!

I’d like to volunteer at The Lighthouse. Who should I contact?

Véronique Cantin will answer your questions by phone at 514 787-8806 or by email.

Questions for healthcare professionals, students and interns:

I’d like to work at The Lighthouse as a nurse, nursing assistant or orderly. Who should I contact?

Please send your CV specifying the position you are interested in to emploi@phare-lighthouse.com. The Human Resources Department will contact you if your profile matches our requirements. You can also consult our list of job opportunities.

I’d like to work at The Lighthouse as a physician. Who should I contact?

Dr. Silvana Barone, Medical Director, will answer your questions by phone at 514 787-8803 or by email.

I’d like to volunteer or intern at The Lighthouse. Who should I contact?

Véronique Cantin will answer your questions by phone at 514 787-8806 or by email.